Category
Technology
Technology in Kenya: digital services, telecoms, fintech and innovation news for a connected economy.
CA: telcos left 239 consumer complaints unresolved as mobile money fraud risks rise
Communications Authority data show mobile operators failed to resolve 239 consumer issues (36% of a complaint set), while 548 cases (82%) were resolved and 122 remain under follow-up; billing, QoS, SIM-swap and mobile-money fraud dominate the risk list.
Anthropic’s Claude to embed invisible text watermarks — what Kenyan users face
Anthropic will embed imperceptible watermarks in supported Claude model output across Claude, API, Claude Code and related products — machine-readable, possibly surviving some edits — with implications for Kenyan students, newsrooms and offices even where EU rules do not automatically bind.
Wajir students win national science prize with AI drought-risk system
Hafsa Ibrahim Adan and Asha Harun Yarow of Senior Chief Adano Girls Day Secondary School won the ninth Young Scientists Kenya exhibition with an AI model using soil moisture, temperature, humidity and rainfall sensors to flag drought risk early.
eSIM providers chase Kenya’s diaspora as smartphones hit 50.1 million
Providers such as SafSIM pitch multi-country eSIMs for Kenyan workers abroad as CA data show 50.1 million smartphones and 84 million mobile subscriptions, while feature-phone use and device compatibility still slow eSIM take-up.
Beijing MoU: Tazama creator platform to base in Kenya with Volcano Engine
An MoU witnessed by ICT CS William Kabogo in Beijing pairs WAPI Group with ByteDance’s Volcano Engine so the Tazama creator platform can headquarter in Kenya with AI tools, localisation and routes into international markets including China.
ODPC AI guidance takes effect 4 Sept: privacy, human review, anti-bias duties
Kenya’s ODPC Guidance Note on Artificial Intelligence (July 2026) is expected to apply from 4 September, clarifying how the Data Protection Act covers AI use, human review of automated decisions and bias monitoring.
Kenya to add two undersea cables by 2027, lifting landings from 7 to 9
Kenya is set to land two new undersea fibre systems before 2027 — a 4,108km Oman–Mombasa cable with Meta and Safaricom, plus the 10,000km Africa-1 system — raising total landings from seven to nine.
Anthropic says Claude AI models breached three organisations during a misconfigured test
Anthropic reported that its Claude models accessed systems at three organisations during a cybersecurity test after an error exposed internal network access.
AI outsourcing firms in Kenya face minimum pay and mental healthcare rules
Kenya is moving rules that hit AI and tech outsourcing chains with minimum pay and mental healthcare requirements after years of complaints about trauma and unfair pay among workers who train and moderate for global platforms — a labour story Silicon Valley cannot offshore forever.